X
|
scalable |
high completion rates | free of commission | ||
With CM Studio .iBooking, booking on the Internet, whether on a computer, tablet or smartphone, becomes a positive experience and increases your guests' anticipation of their stay.
|
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
*All prices listed here are subject to value added tax. |
Functions and scope of services |
PROFESSIONAL |
EXECUTIVE |
PREMIUM |
Basic functions of the booking manager |
Dual-Responsives design & mobile SmartPhone app in the browser |
CM Studio .iBooking's dual-responsive design provides a flexible, cross-platform solution that guarantees that users enjoy a smooth booking experience regardless of their device. The ability to use the application directly in the mobile browser, without having to download a native app, provides additional convenience and flexibility.
CM Studio .Mobile-Booking is based on MASCH Software Solutions' multi-device and responsive design technology and currently supports more than 600 different SmartPhone device models.
Complete integration of the IBE into the hotel website, visually, physically and logistically |
CM Studio .iBooking from Masch Software Solutions offers a comprehensive solution that can be seamlessly integrated into existing hotel websites - both visually and functionally. This integration is designed to optimize the user experience and increase efficiency in hotel operations.
As the booking engine looks and behaves like a natural part of the hotel website, guest confidence is increased. They feel more secure as the booking process takes place on a familiar platform.
Seamless integration of the IBE on the hotel website reduces the chance of guests abandoning the booking process. This increases the conversion rate and raises sales.
Hotel rooms, apartments and packages can be booked directly |
With CM Studio .iBooking from Masch Software Solutions, you have the opportunity to offer your guests a flexible, user-friendly and continuously available booking system - 24 hours a day, 7 days a week, 365 days a year.
This continuous availability significantly increases the hotel's accessibility and sales potential, as guests are no longer tied to opening hours, making last-minute bookings or spontaneous changes to plans easy to implement.
Direct availability check by the guest for rooms and/or apartments |
The direct availability check offers guests the opportunity to check in real time whether hotel rooms, apartments or package deals are available for the desired period.
Price management for additional beds or additional adults |
A flexible price management is essential to respond to different guest requirements such as extra beds or additional persons in rooms or apartments. CM Studio .iBooking offers an intelligent and customizable solution that enables hotels to manage prices for such additional services accurately and automatically.
Direct bookability of packages |
The direct bookability of package deals offers hotels a simple and effective way to offer and market their special arrangements and packages in a targeted manner. This not only increases sales, but also offers guests a clear and concise option to book individual experiences directly via the hotel website.
Rate plan manager (alternative and calculated additional rates) |
The Rate Plan Manager in CM Studio .iBooking enables hotels to flexibly and automatically manage alternative rates and calculated additional rates. This function optimizes revenue management and ensures that the hotel can react dynamically to different booking scenarios, seasonal fluctuations or special guest requirements.
With the Rate Plan Manager, hotels can easily create different rate plans customized for different guest groups or booking scenarios. This could include:
Integrated occupancy plan and price list manager for price and availability management without channel manager |
CM Studio .iBooking's integrated booking plan and price list manager provides a complex and user-friendly solution for price and availability management - without the need for an external channel manager. These features allow bookings, room availability, rates and extra rates to be managed and updated directly within the system, reducing cost and complexity.
Integrated rule manager for data management from single day to season times |
The Rules Manager offers a high degree of flexibility in the management of prices, availability and conditions of stay. Hotels can define specific rules for different periods or individual days and manage them easily without having to rely on manual intervention.
Allocation plan with Quick-BookIn or CheckOut |
The occupancy plan is a central element in hotel management and plays a decisive role in the organization and optimization of room occupancy.
Multiple currencies can be freely defined by the hotelier |
National currency |
National currency + 1 currency |
The ability to manage and offer multiple currencies is critical for hotels, especially in an increasingly globalized world where guests travel from different countries and currency areas. With CM Studio .iBooking, hoteliers have the flexibility to define and manage currencies, which is important for both pricing and the booking experience.
Multilingualism for the booking I/F |
German |
German + 1 language |
German + max. 3 languages |
With CM Studio .iBooking's multilingual booking process, hotels can ensure that guests from different countries and language areas can book easily. This feature not only contributes to user-friendliness, but also improves customer satisfaction and increases the booking rate.
CM Studio .iBooking offers the following languages:
Multilingualism for the EXTRANET console |
German |
German + 1 language |
German / English French / Spanish |
The integration of a multilingual user interface in the extranet console enables hotel managers and staff to work efficiently and intuitively, regardless of their language background.
CM Studio .iBooking offers the following languages:
Direct bookability of all-inclusive offers and packages |
Hotels can create a wide range of packages that combine different services, such as accommodation, meals, wellness treatments or other leisure activities. This variety enables hotels to tailor their offers to different target groups.
Assistant for telephone bookings - entry by reservation team |
CM Studio .iBooking PHONE enables your reservation team to transfer telephone and e-mail reservations into the digital workflow of CM Studio .iBooking.
By clicking on the “Book by phone” function button, you start the application of the special reservation wizard, which enables the hotel's reservation staff to identify, select and book one or more rooms during a phone call.
Integration of AI-based translation software from the 2nd quarter of 2025 |
A future enhancement of CM Studio .iBooking will be the integration of an AI-based translation software, which will make it possible to translate texts and booking information into different languages.
Please note that the translations are created by AI-based translation software and no guarantee for 100% correct translations can be given.
Automatic e-mail notification to the hotel about bookings or cancellations |
Automatic email notification helps you to optimize your booking management while ensuring a consistent flow of communication. This feature ensures that hotels are informed of current bookings and cancellations at all times, enabling a timely response and effective service.
Automatic e-mail notification to the guest about completed bookings or cancellations |
The automatic e-mail notifications support you with seamless communication with your guests. These functions ensure that your guests are notified of your bookings and cancelations by e-mail. You can also send your guests automated emails before and after their arrival.
E-mail administration editor for free configuration of system messages to hotel and guests |
With this tool, hotels can customize the system messages to the hotel staff as well as the messages to the guests. This feature not only improves communication, but also promotes a personalized guest experience.
Online cancellation possible for the guest |
The online cancellation feature allows guests to cancel their bookings simply and easily via the hotel website. This user-friendly solution improves flexibility and convenience for guests and is a key factor in the modern guest experience.
One-Step-Booking from different room / apartment categories |
This feature allows your guests to book different room and apartment categories in a single booking. This intuitive solution ensures an improved user experience and increases the booking rate.
Efficient management of incoming room/vacation apartment bookings |
The efficient management of incoming room and vacation rental bookings in CM Studio .iBooking is essential for the proper operation of a hotel or vacation rental provider. With functions for confirmation, cancellation and deletion of bookings, hotels can offer their guests a first-class service and at the same time optimize internal processes.
Booking archive for the transactions made |
In the booking archive of CM Studio .iBooking, hotels and vacation rental providers can track all bookings which have been made. This archive provides a central database in which all booking information is stored so that a comprehensive history and analysis is possible.
PROFESSIONAL |
EXECUTIVE |
PREMIUM |
Category manager for room and vacation apartments |
Definition of the occupancy variables |
Standard, minimum and maximum occupancy as well as children and additional occupancy can be freely and individually defined for each category.
Language dependent designations and text descriptions |
German | German + 1 language |
German + max. 3 languages |
The language-dependent terms and text descriptions make it possible to store content such as room categories, service descriptions, offers and booking information in several languages in individual wording.
Categorisation freely definable |
The categorization of offered rooms or vacation apartments is freely definable. This means that each accommodation can freely name its categories. It is up to you whether you designate your categories more classically (standard, superior, deluxe etc.) or with individual names, e.g. “Mountain view panorama”.
Differentiation according to room or vacation apartment type |
The differentiation between room and apartment types allows hotels and vacation rental operators to present their different accommodation types clearly and concisely. This feature provides a detailed categorization that makes it easier for guests to find and book the right accommodation for them, while the hotel can efficiently control the management and pricing of different room and apartment types.
Definition of child prices flexible in up to 4 age groups |
The flexible definition of age groups for children's prices makes it possible to set differentiated price structures for children. This feature offers customized pricing that meets the needs of families while ensuring accurate calculation of booking costs.
Photo and video gallery to illustrate the rooms/apartments, price rates and additional services |
The photo and video gallery is an essential feature that enables hotels and vacation apartment providers to present their offers in a visually appealing way. A high-quality visual presentation of accommodation, price rates and additional services can significantly influence guests' booking decisions and improve the overall perception of the hotel. Inspire visitors to your booking platform with emotional images that increase the anticipation of a stay in your hotel.
Linking of included services |
In CM Studio .iBooking, hotels and vacation rental providers can effectively integrate inclusive services such as Wi-Fi, parking, breakfast and other amenities into the booking process. This feature improves the booking experience for guests by providing clear information about the services included in the price and increasing transparency.
PROFESSIONAL |
EXECUTIVE |
PREMIUM |
Payment Processing |
by deposit of credit card data (max. 5 days) |
If your guest chooses the payment option with credit card details, their details will be requested when the booking is finalized. The guest's credit card details are then stored for 5 days. The guest's credit card details can only be viewed with a user account with special authorization.
by backing up the credit card data in a PCI-certified channel manager or PMS (e.g. Hotel-Spider / RECONLINE / Vertical Booking / ect.) |
If connected to a PCI-certified channel manager or PMS system, the credit card data can also be transferred to this system. Please note that the credit card data is not saved in CM Studio .iBooking during a transfer.
by bank transfer / prepayment |
The payment option by bank transfer / prepayment offers guests the opportunity to pay for their booking in advance and securely by bank transfer. This function is an additional, flexible payment method that is particularly attractive for guests who are reluctant to submit credit card details online or do not wish to use cards.
by CC direct payment |
CC direct payment (credit card payment) via the payment service providers enables hotels to process payments securely and quickly by processing guests' credit card information directly.
PROFESSIONAL |
EXECUTIVE |
PREMIUM |
eConcierge » your online-shop for all additional services of your hotel |
Sale of additional services |
The ability to sell additional services such as spa and wellness offers, theater and exhibition tickets and guided tours directly through CM Studio .iBooking opens up a great opportunity for hotels to increase their revenue and offer guests a more comprehensive experience. This feature allows guests to add customized services and experiences at the time of booking.
Services are provided flexibly via different calculation methods |
The flexible provision of services via different calculation types in CM Studio .iBooking enables hotels to calculate their additional offers such as room extras, spa services and other offers individually and dynamically. This gives the hotelier maximum freedom to use different price and calculation models in order to tailor the services optimally to the needs of the guests and the length of their stay.
Promotion codes for regular guest room rates and special marketing offers |
The use of promotion codes provides the opportunity to offer targeted discounts and special offers for loyal guests and special marketing campaigns. This function makes it possible to reward customer loyalty, attract new guests and increase bookings through targeted discounts.
Services can be deposited as compulsory bookings |
Certain services can be stored as compulsory bookings, such as visitor's tax, bed tax or similar compulsory fees that are incurred in connection with the overnight stay. This function ensures that such fees are automatically integrated into the booking process without the guest having to add them manually.
PROFESSIONAL |
EXECUTIVE |
PREMIUM |
Modules |
CM Studio .iBooking with functions described previously |
CM Studio .iBooking is a powerful software solution that provides hotels and vacation rental providers with a comprehensive platform for managing bookings and optimizing their business processes.
CM Studio .iBooking includes all the features described above, specifically designed to meet the needs of the industry.
CM Studio .iBooking DC |
Data client with interface to various channel manager and PMS software products.
CM Studio .iBooking CS - Connectivity Switch |
To Channel-Managers: Channelmanager.de, DIRS21, HOTELPARTNER, Hotel-Spider, Vertical Booking, SIHOT, MEWS
To PMS-Software: RECONLINE PMS, GUESTLINE, PROTEL, PROTEL AIR
To META-Portalen: TripAdivisor und Trivago
CM Studio .iBooking MR - Advanced Multi-Rate Manager |
CM Studio .iBooking MR is an advanced application within the iBooking platform specifically designed for the management of multi-rate hotel bookings. This Advanced Multi-Rate Manager offers hoteliers and vacation rental providers the ability to implement flexible and dynamic pricing customized to different market segments and client needs.
Rate plan manager for travel agencies and integrated registration process for agencies |
CM Studio .iBooking offers a comprehensive solution for hotels and vacation rental providers with a dedicated rate plan manager for tour groups as well as an integrated registration process for agencies. These features are key to effectively managing the specific requirements of group bookings and agency partnerships.
Optional: CM Studio .iQuote |
The integrated request and offer manager to extend your booking platform. Manage requests easily and efficiently via your own website, by e-mail and by telephone. Create offers with just a few mouse clicks that your guests can accept online with the look and feel of your IBE.
CM Studio .iQuote is an innovative software solution developed specifically for the hotel and gastronomy industry to optimize the process of creating and managing offers. This application makes it possible to create, customize and manage individual offers for your guests quickly and efficiently.
Optional: CM Studio .eCommerce Manager |
Extra charge |
10 Upsell store for the successful sale of tickets, additional services, etc.
Optional: Integration of price comparison tool in online booking (IBE) by product from third-party supplier |
On request |
Take advantage of the ability to integrate third-party price comparison tools into the online booking engine (IBE). This feature allows hotels to offer their guests a transparent and user-friendly booking experience while increasing the hotel's visibility and competitiveness in the market.
PROFESSIONAL |
EXECUTIVE |
PREMIUM |
Service & Setup offered by the MASCH Customer ServiceThese services are included with the purchase of the software license and are based on the scope of the license package. |
Installation & hosting of the website on MASCH CLOUD server (SSL-Hosting included) |
The installation and hosting of the hotel website on the MASCH CLOUD servers offers a powerful and secure solution. The MASCH CLOUD servers are specially designed for the requirements of the hotel industry and guarantee high availability, fast loading times and user-friendly administration. The integrated SSL hosting ensures that all data is transmitted securely, boosting user confidence.
Adaptation of the booking layout to the web design or CI of the hotel website |
Adapting the booking layout to the web design and corporate identity (CI) of the hotel website is essential to ensure a seamless and consistent user experience. A consistent design promotes guest confidence and improves the conversion rate.
Basic setup of the CM Studio .iBooking IBE |
€ 499,00 one-time service fee |
€ 999,00 one-time service fee |
€ 1799,00 one-time service fee |
Based on the customer's specifications, including integration of existing image material on rooms, price rates and additional services as well as connection to existing channel managers if the interface is certified.
Google MyBusiness setup for premium customers.
Software upgrade-maintenance and support |
1 year for purchased licenses or full term for rental and subscription licenses.
Personal instruction as online training by the MASCH Customer Service |
A personal introduction by MASCH Customer Service as an online training course is a valuable opportunity for hotel employees to learn the software and functions of CM Studio .iBooking efficiently. This training helps your staff to make the best use of the tools to improve operational procedures and optimize booking processes.
Training documents and FAQ-documents for software operation |
Visit our MASCH knowledge database at https://customer-service.masch.com/en/tech-support/, where you will find all the important documents on CM Studio .iBooking.
In addition, the MASCH Online University at https://akademie.masch.com/ offers numerous videos in which the functions of CM Studio .iBookig are explained.
Telephone support from MASCH Customer Service |
Hotline DE: +49 (0)2203 8068 405
Hotline CH: +41 (0)33 511 2135
On-location photo shoot by professional hotel photographer |
Charging at expense |
Charging at expense |
Charging at expense |
...for all room categories
...reception and breakfast restaurant
...restaurant and kitchen (if available)
...Wellness and SPA area (if available)
...exterior view: building, garden ect. (depending on the weather)
On-location video shoot by professional filmmaker |
Charging at expense |
Charging at expense |
Charging at expense |
...for all room categories
...reception and breakfast restaurant
...restaurant and kitchen (if available)
...Wellness and SPA area (if available)
...exterior view: building, garden ect. (depending on the weather)
Dedicated account manager for support and business strategy |
For our premium customers, MASCH Customer Service offers a dedicated account manager who provides not only technical support but also strategic advice for business optimization. This exclusive service ensures that our premium customers have a direct point of contact who understands their specific needs and offers customized solutions.